🚚 SHIPPING POLICY
At Scent Draft, we are fully committed to providing a smooth, reliable, secure, and highly transparent shipping experience for all our valued customers across the United States. We understand that when you purchase a luxury fragrance, you expect not only authenticity and premium quality but also careful handling, secure packaging, and timely delivery.
This Shipping Policy has been carefully designed to clearly explain every stage of the shipping process — including order processing, packaging, dispatch, carrier handling, and final delivery — so that you always have a complete understanding of what to expect after placing an order with us.
Because we specialize in premium designer fragrances from Azzaro and Giorgio Armani, we take additional precautions and apply extra care to ensure that every product is handled professionally and delivered in perfect condition.
🚚 Processing Time
At Scent Draft, every order goes through a detailed and carefully structured processing system to ensure complete accuracy, quality assurance, and proper handling before shipment.
• Orders are typically processed within 1–3 business days after successful payment confirmation and order verification
• Processing includes multiple steps such as order validation, product inspection, secure and protective packaging, and preparation for shipment dispatch
• Orders placed during weekends, public holidays, or outside standard business hours are processed on the next available working day
During periods of increased demand, seasonal promotions, or high sales volume, processing times may be slightly extended. However, we always aim to complete all orders as quickly and efficiently as possible without compromising product quality or service standards.
📦 Shipping Methods & Delivery Times
To ensure a reliable, secure, and efficient delivery experience, Scent Draft partners with trusted and reputable U.S. shipping carriers that specialize in safe and timely package handling.
Standard Shipping
Estimated delivery timeframe is approximately 3–7 business days after the order has been shipped and handed over to the carrier for final delivery.
Expedited Shipping
Estimated delivery timeframe is approximately 1–3 business days after shipment, providing a faster option for customers who require quicker delivery.
Delivery times may vary depending on several important factors, including:
• The customer’s exact delivery location and geographical region
• Shipping carrier service availability and operational coverage
• Weather conditions, transportation delays, or unforeseen logistical disruptions
• External factors that are beyond our direct control
📌 Important Clarification:
All delivery time estimates begin only after the order has been successfully shipped and do not include the initial order processing time.
📍 Shipping Coverage
Scent Draft currently offers shipping services across all 50 states within the United States, including Alaska and Hawaii, ensuring wide accessibility and reliable nationwide coverage.
At this time, we do not offer international shipping services, as our current logistics network is focused on providing efficient and dependable delivery within the United States.
To ensure successful and timely delivery, customers are strongly encouraged to provide:
• A complete, accurate, and properly formatted shipping address
• A valid street address instead of a P.O. Box whenever possible
Incorrect or incomplete shipping information may result in delays, failed deliveries, or returned shipments.
💲 Shipping Costs
Shipping costs are calculated automatically at checkout using a system that considers multiple important factors to ensure fair and transparent pricing.
These factors include:
• The destination address and delivery location
• The size, weight, and quantity of items included in the order
• The selected shipping method (standard or expedited delivery)
All applicable shipping charges are clearly displayed during checkout before the order is finalized, ensuring complete transparency with no hidden or unexpected fees.
From time to time, Scent Draft may offer special promotional shipping offers, such as free shipping campaigns, which will be clearly communicated on our website along with all relevant terms and conditions.
📦 Order Tracking
Once your order has been successfully processed, packaged, and shipped, tracking information will be provided so that you can monitor your shipment in real time.
• Tracking details are typically available within 24 hours after shipment confirmation
• Customers can use the tracking number to follow the progress and status of their delivery
This ensures full visibility and allows customers to stay informed about their order at every stage of the shipping process.
❌ Delayed or Lost Packages
While we make every possible effort to ensure timely delivery, delays may occasionally occur due to circumstances beyond our direct control.
If your package is delayed, we recommend the following steps:
• Carefully review the tracking information provided
• Contact the shipping carrier directly for the most updated delivery status
If further assistance is required, you may contact Scent Draft, and our team will do its best to support you in resolving the issue.
📌 Important Notice:
Scent Draft is not responsible for delays or delivery issues caused by:
• Shipping carrier disruptions or operational delays
• Weather conditions, natural events, or unforeseen circumstances
• Incorrect or incomplete shipping information provided by the customer
📦 Packaging & Product Safety
Because we deal exclusively with luxury fragrance products, we place a strong emphasis on secure, protective, and professional packaging.
Every order is carefully prepared to ensure:
• Fragrance bottles are fully protected from breakage, leakage, or damage
• Products remain in their original condition throughout transit
• Packaging maintains the premium presentation expected from luxury brands
Our goal is to ensure that every order arrives safely, securely, and in perfect condition, maintaining the high standards expected from Scent Draft.
📬 Contact Us
If you have any questions, concerns, or require assistance regarding shipping, delivery, or your order, our support team is always available to help.
📧 Email: help.scentdraft@outlook.com
📍 Address: 1600 E 3rd St, Sioux Falls, SD 57103